Inventory and Shipping Specialist

(Full-time)

The Morgan Library & Museum invites applications for the position of Inventory and Shipping Specialist. The successful candidate will essentially maintain control of all inventory and supplies, as well as support e-commerce and mail order fulfillment. Reporting to the Director of Merchandising, the Inventory and Shipping Specialist is responsible for the accurate receipt and handling of merchandise into the POS, careful pricing, transport and storage of products, reporting damages and maintaining POS system functions. They will also work closely with the Manager of Merchandising Services and the Shop Manager to control the flow of merchandise to and from the sales floor, share relevant stockroom updates and communicate on customer order fulfillment. Day-to-day responsibilities will also include assisting the operation of the Shop sales floor as needed.

Responsibilities

Accurately receives and carefully inspects incoming shipments and merchandise for the Shop. Responsible for coordinating with relevant departments the delivery and receipt of large incoming shipments that require the use of the museum’s loading dock.
Communicates with the Director of Merchandising and Manager of Merchandising Services all shipment discrepancies, damages, purchase order and invoice needs.
Keeps organized records of receipt of merchandise in both the Shop’s POS system and inventory paperwork. Supplies accurate paperwork to the Director of Merchandising for timely payment of invoices.
Ensures the stockroom is properly maintained for a safe and clean work environment at all times.
Maintains clear and organized inventory in stockroom that aligns with merchandising strategies of the sales floor. Works closely with the Shop Manager to be extremely familiar with all merchandise and its corresponding storage in both the stockroom and the sales floor.
Responsible for the timely and careful fulfillment of all e-commerce and in-store mail orders in coordination with the Shop Manager. Provides excellent customer service by communicating directly with customers on inquiries regarding shipping matters.
Works with the Director of Merchandising to monitor shipping costs to maximize profitability. Keeps up with industry standards, pricing and best practices for mail order fulfillment, proposing improvements where necessary.
Monitors, orders, and organizes supplies for both shipping and sales floor packaging needs as well as POS inventory supplies.
Works with the Director of Merchandising on all facets of the annual physical inventory of the Shop. Acts as the lead in the preparation, implementation and reconciliation of the annual physical inventory.
Maintains a collaborative relationship with other departments throughout the Morgan, especially Facilities, Security and Publications departments.
Will be proficient in Sales Associate duties to assist on the sales floor in the event of staff shortages or high traffic times.

Qualifications

College degree preferred, high school/GED minimum
At least 2–3 years prior experience in inventory control and shipping, or similar functions
Experience with Point-of-Sale software, shipping carrier platforms and e-commerce platforms
General knowledge of cash control and retail operation procedures
Excellent communication skills, both verbal and written
Museum and/or art-related experience desirable

Compensation

$54,000 annually; excellent benefits.

Apply online

The Morgan Library & Museum receives many applications and inquiries for employment. Unfortunately, we are not able to respond to all of them. Due to the high volume of applicants, we can contact only those candidates whose skills and background best fit our needs.

Important to note:

Vaccination Requirement
To ensure the overall health and safety of the Morgan Library & Museum campus, all staff of the Morgan are required to be vaccinated against the virus that causes COVID-19, absent qualifying exemptions for medical, religious, or other reasons in accordance with applicable laws.

EEO Statement
The Morgan is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. The Morgan provides equal employment opportunities to all employees and applicants for employment without regard to race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, sexual and reproductive health decisions or decision making (of covered persons or their dependents), disability, height, weight, marital status, familial status, domestic partnership status, caregiver status, genetic information or predisposing genetic characteristics, military status, domestic violence, sexual violence, or stalking victim status, pre-employment arrest record, or any other characteristic protected by law.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.