| Volunteer positions
Volunteer Opportunities at The Morgan Library & Museum
The volunteer program works to match the Morgan's needs with the skills of qualified candidates. Volunteer opportunities are available in many departments. Unless otherwise indicated, volunteer positions occur during business hours: Monday through Friday, 9 a.m. to 5 p.m.
Education: Usher/Public Program Volunteer
Responsibilities and Duties: The Morgan is seeking an outgoing, people-oriented, highly energetic individual with an interest in art and music in general and the Morgan in particular to provide quality service as an usher at events open to the public. He/she must to be able to assist patrons with special needs in an auditorium with steep steps, escort visitors to their seats when appropriate, and climb stairs and stand for long periods of time. He/she must also be able to engage in a dialogue with visitors about the event being offered in a courteous, friendly manner, yet also be able to demonstrate firm crowd control abilities when warranted.
Previous customer service experience, especially in museum or attraction setting;
Excellent communication skills, pleasant demeanor;
Ability to work evenings and occasional weekends;
Knowledge of classical music and of the performing arts;
Ability to maintain calm in busy times;
High school diploma or the equivalent required; college degree preferred; and
Ability to move easily up and down stairs and to stand for long periods of time.
Management Information Services (MIS): Information Systems Volunteer
Responsibilities and Duties: Assist MIS department staff maintain the computer network, servers, and applications, as well as support users as appropriate. Specifically, the Information Systems Volunteer will be asked to: help maintain the network; assist with new workstation rollouts and/or system rebuilds; handle user trouble calls; assist with new application rollouts by installing and uninstalling software on user workstations and training users.
Qualifications: Computer literacy and enthusiasm about technology are vital. Knowledge of desktop and server operating systems, network protocols, and network security principles a plus.
Visitor Services: Information/Membership Desk Assistant Coordinator
The Visitor Services Department seeks an individual to assist the Information/Membership Desk Supervisor in coordinating the activities of the department's Desk Volunteers. Duties of the position include: acting as liason between the Visitor Services Department, the Information/Membership Desk Supervisor, and the Information/Membership Desk Volunteer staff; regularly participating in Information/Membership Desk Volunteer duties both as a learning tool and to resolve concerns of Information/Membership Desk Volunteers, if any; assisting in the regular updating of the Information/Membership Desk Manual, under the direction of the Information/Membership Desk Supervisor; other duties as may be assigned.
Qualifications: The successful applicant will demonstrate strong interpersonal skills and a hands-on, collaborative management style. He/she will be extremely well organized, detail-oriented, flexible, willing to pitch in when scheduling conflicts develop. Proficiency in Microsoft Office Suite (especially Excel) is required. College degree required. Volunteer management experience and interest in fine arts, museums, and cultural institutions highly desirable.
Please note: The amount of time a volunteer will work per week varies with the particular position. Most positions require an average of one day per week. All volunteer positions require a minimum time commitment of one year.