Head of Reader Services


The Morgan Library & Museum seeks an innovative professional for the position of Head of Reader Services. Reporting to the Director of Research Services, the Head of Reader Services supports scholarly researchers’ use of rare and reference materials in the Morgan’s collections, whose areas of strengths include medieval and Renaissance manuscripts, drawings and prints, literary and historical manuscripts, music manuscripts and printed scores, printed books and bindings, and ancient Near Eastern seals and tablets. He/she manages the day-to-day operations of the reading room and its staff, providing the highest quality of service while ensuring the preservation and security of the collections. He/she also develops the Morgan’s long-term strategy for supporting and expanding researchers’ access to the collection and serves as an ambassador for the Morgan to both library and scholarly communities. He/she will collaborate with staff and departments throughout the Morgan to:

  • Provide reference assistance to researchers, the public, and staff, based on knowledge of the Morgan’s collections and in collaboration with curators when appropriate
  • Evaluate prospective researchers’ qualifications for use of rare collections
  • Ensure secure and careful handling of rare materials by researchers and staff
  • Collaborate with other Morgan staff in establishing and implementing procedures in accordance with the Morgan's commitment to service to researchers
  • Hire, train, supervise, and evaluate performance of Reading Room staff and volunteers
  • Maintain and analyze Reading Room and circulation records for statistical purposes
  • Participate in monitoring the physical environment housing the collection
  • Build awareness of Reading Room activities though participation in library communities, professional organizations, outreach through social media and other channels, and other programs

The Morgan Library & Museum is committed to diversity and is proud to be an equal opportunity employer.

  • MLS degree from an ALA-accredited program, BA in Humanities required
  • Minimum 5 years experience in special collections, with increasingly responsible supervisory and management experience
  • Acute security awareness and judgment
  • Strong organizational, interpersonal, and communication skills, including demonstrated ability to work successfully in a collegial environment
  • Demonstrated proficiency with relevant information technology applications and databases, including Voyager and Microsoft Office; experience in managing technological change
  • Demonstrated knowledge, understanding, and ability to maintain an awareness of current issues in special collections relating to access, security and digitization
  • General knowledge of conservation and preservation practices
  • Reading knowledge of at least one modern European language required, French or German preferred. Latin or Greek desirable
  • Able to work for extended periods at a computer workstation, lift moderately heavy boxes and books, move items to and from shelves, climb ladders, wheel carts with collection items through the facility, and tolerate moderate levels of dust during movement of objects
To apply: 

Interested applicants should e-mail cover letter with salary requirements and resume to: [email protected]

Please note that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit our needs.

The Morgan is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, creed (religion), color, sex (including gender expression), national origin, sexual orientation, military status, age, disability, marital status or domestic violence victim status.